Quality Reports

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The HCAHPS survey contains 21 patient perspectives on care and patient rating items that encompass nine key topics: communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transition of care.

The survey also includes four screener questions and seven demographic items, which are used for adjusting the mix of patients across hospitals and for analytical purposes. The survey is 32 questions in length.

Documents

pdf August 21st 2017

56 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf August 14th 2017

64 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf July 17th 2017 Popular

100 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf May 29th 2017 Popular

146 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 3rd 2017 Popular

235 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 20th 2017 Popular

225 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 13th 2017 Popular

238 downloads

3/13/2017 8:14AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 30th 2017 Popular

306 downloads

1/30/2017 8:10AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf December 26th 2016 Popular

349 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 24th 2016 Popular

341 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 10th 2016 Popular

368 downloads

10/10/2016 8:01AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 1st 2016 Popular

435 downloads

8/1/2016 10:23AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf Year to Date Popular

359 downloads

6/27/2016 11:33AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 4th 2016 Popular

378 downloads

4/4/2016 8:24AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 7th 2016 Popular

383 downloads

3/7/2016 8:03AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf February 29th 2016 Popular

356 downloads

02/29/2016 8:18AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 18th 2016 Popular

367 downloads

01/18/2016 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 19th 2015 Popular

365 downloads

10/19/2015 8:20AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 17th 2015 Popular

360 downloads

8/17/2015 8:15AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf July 20th 2015 Popular

367 downloads

7/20/2015 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 13th 2015 Popular

365 downloads

HCAHPS Compliance Chart  Jan-Mar 15

4/13/2015 8:13am

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 16th 2015 Popular

372 downloads

pdf February 16th 2015 Popular

352 downloads

HCAHPS Compliance Chart  Jan-Mar 15

2/16/2015 12:52PM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content