Quality Reports

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The HCAHPS survey contains 21 patient perspectives on care and patient rating items that encompass nine key topics: communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transition of care.

The survey also includes four screener questions and seven demographic items, which are used for adjusting the mix of patients across hospitals and for analytical purposes. The survey is 32 questions in length.

Documents

pdf July 17th 2017

10 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf May 29th 2017

65 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 3rd 2017 Popular

161 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 20th 2017 Popular

152 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 13th 2017 Popular

164 downloads

3/13/2017 8:14AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 30th 2017 Popular

231 downloads

1/30/2017 8:10AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf December 26th 2016 Popular

273 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 24th 2016 Popular

268 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 10th 2016 Popular

277 downloads

10/10/2016 8:01AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 1st 2016 Popular

316 downloads

8/1/2016 10:23AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf Year to Date Popular

285 downloads

6/27/2016 11:33AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 4th 2016 Popular

301 downloads

4/4/2016 8:24AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 7th 2016 Popular

305 downloads

3/7/2016 8:03AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf February 29th 2016 Popular

285 downloads

02/29/2016 8:18AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 18th 2016 Popular

293 downloads

01/18/2016 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 19th 2015 Popular

290 downloads

10/19/2015 8:20AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 17th 2015 Popular

291 downloads

8/17/2015 8:15AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf July 20th 2015 Popular

291 downloads

7/20/2015 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 13th 2015 Popular

287 downloads

HCAHPS Compliance Chart  Jan-Mar 15

4/13/2015 8:13am

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 16th 2015 Popular

297 downloads

pdf February 16th 2015 Popular

276 downloads

HCAHPS Compliance Chart  Jan-Mar 15

2/16/2015 12:52PM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content