Quality Reports

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The HCAHPS survey contains 21 patient perspectives on care and patient rating items that encompass nine key topics: communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transition of care.

The survey also includes four screener questions and seven demographic items, which are used for adjusting the mix of patients across hospitals and for analytical purposes. The survey is 32 questions in length.

Documents

pdf February 19th 2018

63 downloads

The scores displayed may include surveys not officially submitted and may not match the final values reported by CMS. These results are for process improvement purposes only. 

pdf January 8th 2018 Popular

123 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf December 18th 2017 Popular

131 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf December 11th 2017 Popular

132 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf December 4th 2017 Popular

148 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf November 13th 2017 Popular

205 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf October 2nd 2017 Popular

217 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf September 25th 2017 Popular

265 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ (phone/web) for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf August 21st 2017 Popular

248 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf August 14th 2017 Popular

265 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf July 17th 2017 Popular

301 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf May 29th 2017 Popular

340 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 3rd 2017 Popular

426 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf March 20th 2017 Popular

420 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf March 13th 2017 Popular

436 downloads

3/13/2017 8:14AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf January 30th 2017 Popular

524 downloads

1/30/2017 8:10AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf December 26th 2016 Popular

536 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf October 24th 2016 Popular

532 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf October 10th 2016 Popular

624 downloads

10/10/2016 8:01AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf August 1st 2016 Popular

720 downloads

8/1/2016 10:23AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf Year to Date Popular

563 downloads

6/27/2016 11:33AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 4th 2016 Popular

561 downloads

4/4/2016 8:24AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 7th 2016 Popular

572 downloads

3/7/2016 8:03AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf February 29th 2016 Popular

547 downloads

02/29/2016 8:18AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content

pdf January 18th 2016 Popular

557 downloads

01/18/2016 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 19th 2015 Popular

560 downloads

10/19/2015 8:20AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 17th 2015 Popular

566 downloads

8/17/2015 8:15AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf July 20th 2015 Popular

590 downloads

7/20/2015 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 13th 2015 Popular

565 downloads

HCAHPS Compliance Chart  Jan-Mar 15

4/13/2015 8:13am

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 16th 2015 Popular

575 downloads

pdf February 16th 2015 Popular

548 downloads

HCAHPS Compliance Chart  Jan-Mar 15

2/16/2015 12:52PM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content